Privacy policy

Effective Date: September 13, 2023

Introduction

At The Entourage Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your data when you interact with our website, services, and establishments.

Please take the time to review this Privacy Policy carefully to understand how we collect, use, and handle your personal information. By using our website or services, you consent to the practices described herein.

Information We Collect

We may collect various types of information, including:

2.1. Personal Information: This includes information such as your name, email address, phone number, and other identifiers when you voluntarily provide them to us through forms or during reservations.

2.2. Usage Data: We may automatically collect information about your interaction with our website and services. This may include your IP address, browser type, device information, and usage patterns.

2.3. Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing and online behavior. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

3.1. Providing Services: We use your personal information to fulfill reservations, process payments, and deliver the services you request.

3.2. Communication: We may use your contact information to send you updates, promotions, and other relevant information about our services, but only with your consent.

3.3. Improving User Experience: We analyze usage data to enhance our website, services, and customer experience.

3.4. Legal Compliance: We may use your information to comply with legal obligations and respond to law enforcement requests.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

4.1. Service Providers: We may share your data with trusted service providers who assist us in delivering our services, such as payment processors, IT support, or marketing agencies.

4.2. Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of the transaction.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, so please take appropriate precautions when sharing personal information online.

Your Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can also opt out of receiving marketing communications from us at any time.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@theentouragegroup.ca.

By using our website or services, you agree to the terms outlined in this Privacy Policy.